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FAQ

FAQ

THERE ARE SO MANY INVITATION COMPANIES.  WHAT MAKES YOU SPECIAL?
We have it all!  While we specialize in custom design invitations, we also offer our own unique and budget friendly way of getting the personalized look by choosing one of our predesigned ensembles and personalizing it to your liking.  We also have many of the large box chain invitation albums.  Artsy Occasions has something for every budget.

DO YOU HAVE A STUDIO LOCATION?
Yes!  Our studio is located at 3408 Hayes Avenue, Sandusky, Ohio 44870.  Our hours vary so call ahead to schedule your consultation.  Consultations and meetings are by appointment only.

HOW DOES THE ORDERING PROCESS WORK?
Please refer to the Resources page and see How to Order.

HOW LONG DOES THE CUSTOM DESIGN PROCESS TAKE?
On average, it takes about 8-10 weeks for planning, design, proofing, and production.

WHEN SHOULD I SCHEDULE A CONSULTATION?
Once you have all the details of your event ironed out and you are ready to discuss yoru stationery needs, give us a call.  For more precise timelines, visit the Policies page.

WHAT CAN I EXPECT DURING THE CONSULTATION?
During the consultation, we will discuss the details of your event, your style, and what you are hoping to portray through your invitations/stationery.  I encourage you to share pictures, color swatches, and inspirations you have collected.  We will establish a style that best suits your needs and you will get to choose your colors, paper, fonts, wording, embellishments, and assembly method.  If you are unable to meet in person, we can communicate by phone and/or email.

I LIVE FAR AWAY.  CAN I STILL ORDER FROM YOU?
Of course!  Thanks to modern day technological advances, we can carry out the whole design process via email.  Any consultations will take place over the phone and/or through email.  However, Artsy Occasions is currently only accepting clients from inside the United States.  If you live outside the U.S., please inquire.

DO YOU OFFER RUSH ORDER SERVICES?
Because of the personal and lengthy process of custom design, rush orders will not be accepted.  Other orders may be considered rush if they are needed within a 4-6 week turnaround.  Rush orders may be accepted depending on availability and the requirements of the project.  Rush orders will add a charge of 20% to your order total and the complete balance is due once the contract is sent and before any design work can begin.  In some cases, rush orders will not be possible.  We will inform you if your order is considered rush and if there will be any related charges applied.

HOW MUCH DO YOUR INVITATIONS COST?
Prices vary for each job depending on the elements involved.  Check out our Pricing page to get started planning your order.

HOW MANY INVITATIONS SHOULD I ORDER?
We recommend that you order at least 8% more than your final count for keepsakes and last minute guests.  All Photo cards and specialty printing orders must be ordered in sets of 25.

WHAT TYPE OF PRINTING DO YOU OFFER?
The majority of our designs are printed digitally (or flat printing).  Artsy Occasions also offers foil stamping, letterpress,  and thermography.

CAN I ASSEMBLE MY OWN INVITATIONS?
Yes!  You may choose to assemble your own invitations to keep costs down.  An instructions sheet will be provided to you.

WHEN SHOULD I MAIL MY INVITATIONS?
Shower invitations and other casual party invitations should be mailed 4-6 weeks prior to the event.  Wedding invitations and other formal invitations should be mailed 6-8 weeks prior to the event.  Save the Dates can be sent out between 6-12 months prior to the wedding date.

I’D LIKE TO CREATE A THEME TO USE FOR ALL OF MY WEDDING STATIONERY.  WHAT OTHER PRODUCTS DO YOU OFFER?
Artsy Occasions is your one-stop-shop for all your wedding paper needs!  Programs, menu cards, escort cards, table #s, favor tags and labels, menu cards, note cards, address labels, seating charts, wedding signs, and anything else you need that can be made from paper!  See our Wedding Stationery page and our Event Accents page.

CAN I USE PART OF THE DESIGN WITH ANOTHER VENDOR OR TO CREATE SOMETHING ON MY OWN?
All designs and concepts are property of Artsy Occasions.  All design work may not be reproduced in any form without our consent.  If you purchased a custom wedding logo or monogram design, you will get the digital file for personalizing other items for your event.

CAN YOU TELL ME ABOUT YOUR PHOTO CARDS?
Photo Cards come standard in a matte or glossy finish with white envelopes.  Both sides are printed and sizes include 4x5.5, 5x5, 5x7 and 4x8.  Texture upgrades are available in a linen, felt or pearlized texture.  Envelope upgrades and die cut shapes are also available, see our Personalize page for a list of die cut shapes.  Photo Cards are printed in a professional photography lab using the highest quality printers on the market.  Photo Cards must be ordered in sets of 25.  A copyright release is required for use with a professional photograph.  Maximum file size is required (no less than 300 dpi).  Turn around time for ordering is 5-7 business days.

CAN YOU ENHANCE OR FIX MY PHOTO?
Yes!  We can make minor corrections including:  cropping, color enhancement, blemish removal, and color tinting.  There will be a $25 photo edit charge.  If your image is unsuitable for print or is uncorrectable, we will let you know.  Digital photos with low resolutions are difficult to correct and will not produce a crisp quality image when printed.  Please make sure the images taken using a digital camera have been set to the highest resolution setting possible - 300 dpi.  Please review photos for blurriness and camera shake.  A blurry photo cannot be fixed and will not be accepted.

CAN I USE A PHOTOGRAPH FROM A PROFESSIONAL PHOTOGRAPHER?
Of course, but you must obtain copyright permission from a professional photographer.  Download form here.